Contact Us

VFS operates a call center to answer your questions about the visa application process, technical queries about the online booking as well as the possibilities to book an appointment by talking to a consultant.

Telephone +27 (0) 12 425 3001

Phone hours: 08:00 to 12:30 and 13:30 to 16:00 Monday to Friday, except holidays

To make an appointment for submission of application at the Swedish Visa Application Centre Click on schedule an appointment

Submission Timings: 08:00 to 12:30 and 13:30 to 15:00 Monday through Friday, except holidays

Passport retrieval time: 10:00 to 12:30 and 13:30 to 16:00 Monday through Friday, except holidays

Alternatively, you can also email us on info.swza@vfshelpline.com for all information regarding the visa process.

For Feedback: Please email us with your feedback on our services at feedback.swza@vfshelpline.com